We lost a team member because of change … It was not long after our business transformation into an office technology solutions business, and it was because they couldn’t change as the business changed. It wasn’t because of a lack of training or support, as the whole team pitched in and tried to help them

This year (more than any other year) will see a surge of people starting their own business… Unfortunately, the pandemic is having a negative effect on business in many industries, such as aviation, travel, leisure & hospitality. Once the furlough scheme starts to wind down, unemployment is likely to rise at an alarmingly rate. And

You’ve guessed it. It’s business book review time… Laura Stack is an award-winning keynote speaker, bestselling author, and leading expert in the field of human performance and workplace issues. Laura is also the president of ‘The Productivity Pro Inc’, which specialises in productivity improvement in high stress organisations. Her favourite business book ever is Peter

Here’s why you should choose a partner wisely…   4 years ago we innovated & created a new service.   The idea was to disrupt the photocopier industry, because it had a bad reputation for hoodwinking people.   With hidden price rises, undisclosed extra charges, fresh air financing, unbreakable long-term contacts & high financial penalties

We can’t just ignore innovation… Certain circumstances force innovation because it’s the only way to avoid stagnation or demise. In his book ‘Only the Paranoid Survive’ Intel CEO Andy Grove, calls these events or circumstances ‘strategic inflection points’. Which are moments in any business when massive change occurs, brought on by market disruption or other

A couple of years ago I was burnt out … We were in the middle of a business transformation project, had just moved from four retail stores to a business unit, and were losing money. It was a tough time and it felt like the weight of the world was on my shoulders. It all

Free multi-function fast print and scan laser technology… Pay only for what you print on rolling monthly agreements. Installed for FREE in the office or in your team’s homes! No strings attached… All you pay is a fixed price each month for what you print. Starting from £29 a month for up to 1000 colour

Our vision is to make office technology solutions affordable for all… To achieve this we’re taking enterprise solutions (the likes of which IBM & HP provide to corporates), repackaging them, and delivering them to SME’s in affordable subscriptions. Things can happen on the way to achieving your vision. Like a global pandemic for instance! Although

This week, I think I’ve come across the best business book I’ve ever read… It’s not a business book pur se. Although that’s the context in how I interpreted it. Others would probably see it as a self-help life coaching type book. Nevertheless. ‘The Alchemist’ written by the legendary Paulo Coelho is a masterpiece. I

Having the right team is vitally important to business success… During our business transformation back in 2015, we lost some team members, because they were no longer the right fit and didn’t want to change. We moved from a reactional retail model to a proactive B2B model. We help customers choose the right office technology

A huge thank you to those customers who took out printer technology agreements in June… You’ve helped us plant another 16 trees, in our quest to help the fight to reverse climate change and deforestation. Any individual, business or organisation who sign up to any of our print technology or internet phone agreements. Get their

Making a Samurai sword is not like making any other sword… Actually. It’s called a Katana. It’s known as a Samurai sword, as it’s depicted this way in the movies. Most swords can be made within a few hours. But Katana’s take resource & months to complete. I liken it to building a great team.

Uncertainty creates investment jitters… Jitters about investing in systems, people, infrastructure & technology. That’s today’s situation. We’re in a sustained period of uncertainty. No-one is certain of what business will be like tomorrow, let alone next month or even next year. Nobody really knows how long social distancing is going to be required & what

Have you time for business book review? I was recommended this next book and told not to let the title, or the profanity put me off. So I didn’t! And you know what? ‘Everything is F*cked’ is a great thought provoking read. The author Mark Manson says he writes about big ideas & gives life

In 2015 our business transformation lost us 50% of walk in customers… For a time we we’re losing £5,000 a month. How did we recover? 3 things really: We developed affordable problem-solving products We increased our sales resource from within the existing team We created a sales hopper with multi-channel lead generation & closure processes