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LATEST NEWS

children growing kits
Kits for children to grow veg at home
Our tree planting charity partner Shiva Trust are doing an amazing thing… They are creating kits for children to grow veg at home. This is to support the children of families they already provide food parcels too, who are suffering from poverty / holiday hunger. In total they’re making 100 kits for Burnley and Rossendale
Lord Sugar
Lord Sugar – What You See is What You Get
I’ve always steered away from learning about Lord Sugar’s business ventures… Because I’d let false impressions (probably by the press) flood my thinking. Believing he just bought cheap electronics from japan and china and sold them on for a profit. After reading his autobiography ‘What You See is What You Get’ I must apologise and
financials
Why agreement financials must stack up?
Today, I want to give you some straight up honest advice… Please don’t let your supplier upgrade your agreement, without checking the financials stack up. This covers telephone systems, printer technology equipment and even IT systems. Why? Because you may end up financing fresh air, and it may cost you much more cash in the
customer centric
Are you a customer centric organisation?
Like him or loath Jeff Bezos, you’ve got to respect his foresight and customer acquisition strategy… When Bezos launched Amazon in 1994 why did he decide to sell books through an online marketplace? Books are heavy, are expensive to ship and generate small margins. At the time people were sceptical, with many business analysts asking
unlock team potential
How to unlock your team potential?
Good day have you time for a business book review? ‘Unlocking Potential’ written by Michael Simpson, suggests you should be more of a coach to your team members, rather than a manager. Simpson believes, no matter who you are coaching, high flying executives or 5-year-old footballers, you need to focus on seven key areas: Build
top management
What’s a top management candidate?
If you ask a team member “what do you do that justifies your being on the payroll?” Would they say: “I run the accounting department”. Or “I’m in charge of the sales force”. Or would they say: “It’s my job to give our managers the information they need to make the right decisions”. Or “I’m
tree certificate for printer
Printer help results in 36 trees planted
Lock-down leads to a flurry of home workers and schoolers needing our help… In January, 27 people working or schooling at home, took a Home Infinity, our entry level monthly subscription printer technology solution. We provide a home rated wireless multi-function printer with free unlimited replacement cartridges for just £11.99 a month, complete with a
social media strategy
Social media strategy unpacked…
Developing a social media strategy to promote your business can seem daunting… In reality, it’s not that difficult, although to do it right, it is a little time consuming. We developed our first social media strategy to promote our office technology solutions business. Having since used the same template to develop another social media strategy
price or value
Quality, price and ethical value…
Quality is ‘the standard of something as measured against other things’ or basically, how good something is… Whilst I’m sure the word ‘price’ is rather self-explanatory to many of you, ‘value’ is often confused and conflated with price, when it in fact refers to the worth of usefulness that something has. Quality oftentimes determines the
expert secrets
How to unlock your hidden expert secrets?
We all have something special inside us, if we use it right, we can change the world… Information is a powerful tool. It can be used to attract interest, increase desire, demand attention, and to sell. But information alone isn’t enough. It’s the skill-full application of the right information at the right time that can
porsche tayman electric car status
Does a Porsche Taycan elevate status?
Did you know status is a big reason which causes people to move toward you? When presented with your opportunity their subconscious mind is working out if this thing is going to improve or decrease their status. This status we’re talking about has nothing to do with how others perceive you, rather how you perceive
expert
How you can become an expert?
Can you be an expert in your field? What do I mean? Take our 2 companies as examples: MY Total Office Solutions are experts in providing office technology solutions in simple to understand short term monthly agreements with guaranteed fixed prices. Positioning ourselves in the market as experts in printer technology, internet phones and laptop bundles,
The customer centric playbook
The customer centric playbook…
You probably already know great customer service is one of my drivers… So, when I came across ‘The Customer Centric Playbook’ I just had to read and review it for you. It’s written by Peter Fader and Sarah Toms both of whom have founded multiple organisations. Between them they discovered a simple truth, that not
customer centric
Customer centric approach to business
Many organisations still take a product centric approach to business… This strategy is basically selling as many products and services to as many faceless nameless customers as possible. When organisations ignore customer value in favour of being product obsessed, they spend their time and money on product expertise, rather than acquiring and developing high value
honest
Wouldn’t you expect a supplier to be honest?
Why can’t people just provide simple honest service? Surely, it’s not new radical thinking to expect a supplier to be honest with you and not over complicate the service they provide, is it? What am I talking about? Well, at the end of last week we had a company ask us for some help with
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