Our vision is to make office technology solutions affordable for all… To achieve this we’re taking enterprise solutions (the likes of which IBM & HP provide to corporates), repackaging them, and delivering them to SME’s in affordable subscriptions. Things can happen on the way to achieving your vision. Like a global pandemic for instance! Although

This week, I think I’ve come across the best business book I’ve ever read… It’s not a business book pur se. Although that’s the context in how I interpreted it. Others would probably see it as a self-help life coaching type book. Nevertheless. ‘The Alchemist’ written by the legendary Paulo Coelho is a masterpiece. I

Having the right team is vitally important to business success… During our business transformation back in 2015, we lost some team members, because they were no longer the right fit and didn’t want to change. We moved from a reactional retail model to a proactive B2B model. We help customers choose the right office technology

A huge thank you to those customers who took out printer technology agreements in June… You’ve helped us plant another 16 trees, in our quest to help the fight to reverse climate change and deforestation. Any individual, business or organisation who sign up to any of our print technology or internet phone agreements. Get their

Making a Samurai sword is not like making any other sword… Actually. It’s called a Katana. It’s known as a Samurai sword, as it’s depicted this way in the movies. Most swords can be made within a few hours. But Katana’s take resource & months to complete. I liken it to building a great team.

Uncertainty creates investment jitters… Jitters about investing in systems, people, infrastructure & technology. That’s today’s situation. We’re in a sustained period of uncertainty. No-one is certain of what business will be like tomorrow, let alone next month or even next year. Nobody really knows how long social distancing is going to be required & what

Have you time for business book review? I was recommended this next book and told not to let the title, or the profanity put me off. So I didn’t! And you know what? ‘Everything is F*cked’ is a great thought provoking read. The author Mark Manson says he writes about big ideas & gives life

In 2015 our business transformation lost us 50% of walk in customers… For a time we we’re losing £5,000 a month. How did we recover? 3 things really: We developed affordable problem-solving products We increased our sales resource from within the existing team We created a sales hopper with multi-channel lead generation & closure processes

Change can be a great business enabler… But. It can also have some severe consequences. As we learned back in 2015 when we closed our retail stores & moved into a business unit. We had to do it, to save our business. Walk in trade was decreasing due to the convenience of town centre supermarkets

It’s business book review time… ‘The Secret’ written by Ken Blanchard & Mark Miller is about what great leaders know & do. In typical Ken Blanchard style it’s written as an enjoyable fable, complete with characters that we can all relate too. Debbie Brewster has recently been given her first leadership role and it wasn’t