Whether you like them or not, in business we can learn a lot from McDonald’s… Why? Because they’re always looking to improve their customers’ experience. What do I mean? We have an English Springer Spaniel (Shadow), we go on a good walk twice a day (morning & night), passing by our local McDonald’s each time.

Have you ever felt like you’re losing your mind? Don’t know about you, but I certainly have, and I’m forever trying to change my mindset to be much more positive. This leads me on to this week’s book review ‘Breaking the Habit of Being Yourself’ by Dr Joe Dispenza. Dr Dispenza is a well-educated person

We’re not a great believer in hierarchical systems… You know what I mean, where one high executive has enforced a rule that all decisions must be passed by them. It often means they get credit for anything that happens on their watch, meaning they get credit they don’t deserve, and the person who deserves it

A business is not only top management, nor is it only middle management… A business is everyone from the top to the front lines. But it’s only when the whole team of an organisation are motivated together to support its strategy, that the organisation stands apart as being great and consistent in its service delivery.

You’ve all heard of Warren Buffett, haven’t you? You know who I mean. The guy who’s CEO of massive investment company Berkshire Hathaway, and worth over $100 billion. But have you heard of Charlie Munger? Munger is Buffett’s right-hand man, and Buffett is very open to say Munger is as instrumental in Berkshire Hathaway’s success

Business strategy Is not about being first to market… It’s about getting the offering right by linking innovation to value. The iMac wasn’t the first PC, the iPod wasn’t the first MP3 Player, iTunes wasn’t the first digital music store, the iPhone wasn’t the first smart phone, and the iPad wasn’t the first smart tablet.

During the enforced lock-down I’m sure we’ve all obtained some bad habits… Maybe this week’s reviewed book ‘The Achievement Habit’ (written by Bernard Roth) should be a must read for us all. Roth is Professor of Engineering and Academic Director at Stanford University, and is a leading expert on kinematics, the science of motion and

Plant a tree campaign grows from wood to a forest… Our customers got allocated a further 17 trees in May for purchasing 17 office solutions. Together with our charity partner Shiva Trust we’ve planted 3,000 trees over the past 18 months to create a new forest, which are to be allocated to our office technology

Jack Bogle is one of the greatest financiers of the modern era… He founded the Vanguard Group in 1974 and has since contributed to the financial well-being and security of millions of people. His secret is a carefully formed belief that the best performance will come from index funds that return their enhanced value, virtually

Does the word ‘virtue’ make you feel uneasy? It shouldn’t do, as it means having high moral standards. But maybe this has been somewhat missing in recent business culture and society. Although it didn’t make Benjamin Franklin feel uneasy. In 1728 aged just 22 he undertook ‘the bold and arduous project of arriving at moral