Once upon a time a French vending machine supplier disrupted its market… It’s a hard & cut-throat business. You can easily lose a customer because you charge 2p more for a KitKat then other suppliers. Originally customers rented the machines, calling Jacques when they needed repairing or refilling. Jacques (separate to the rent) then invoiced

Do you know that at least 40% of your time is spent listening? An average person spends 9% writing (including anything electronic), 16% reading, 35% talking, and a huge 40% listening. Amazingly though, on average, people are only about 2.5 % effective as listeners, pretty much wasting the other 97.5% of the time they are

We thought we had the right settled team, then boom… 2 people handed in their notice within days of each other, although it was for completely different reasons & unrelated. The 1st had dreamed of running their own business for years & decided to start a home-based travel business. Which was fantastic, and we wished

It’s freebie time, until 5pm Friday 31st July… Spend over £50 with us in one transaction and bag yourself a free 500ml bottle of 70% alcohol hand gel sanitiser. Don’t forget! We also have a buy 1 get 1 half price offer on our own brand inkjet & laser printer cartridges. Giving you the opportunity

We lost a team member because of change … It was not long after our business transformation into an office technology solutions business, and it was because they couldn’t change as the business changed. It wasn’t because of a lack of training or support, as the whole team pitched in and tried to help them

This year (more than any other year) will see a surge of people starting their own business… Unfortunately, the pandemic is having a negative effect on business in many industries, such as aviation, travel, leisure & hospitality. Once the furlough scheme starts to wind down, unemployment is likely to rise at an alarmingly rate. And

You’ve guessed it. It’s business book review time… Laura Stack is an award-winning keynote speaker, bestselling author, and leading expert in the field of human performance and workplace issues. Laura is also the president of ‘The Productivity Pro Inc’, which specialises in productivity improvement in high stress organisations. Her favourite business book ever is Peter

Here’s why you should choose a partner wisely…   4 years ago we innovated & created a new service.   The idea was to disrupt the photocopier industry, because it had a bad reputation for hoodwinking people.   With hidden price rises, undisclosed extra charges, fresh air financing, unbreakable long-term contacts & high financial penalties

We can’t just ignore innovation… Certain circumstances force innovation because it’s the only way to avoid stagnation or demise. In his book ‘Only the Paranoid Survive’ Intel CEO Andy Grove, calls these events or circumstances ‘strategic inflection points’. Which are moments in any business when massive change occurs, brought on by market disruption or other