LATEST NEWS
Are trees the solution to climate change?
Monday, 30 September 2019
Nearly 90,000 forest fires have broken out in Brazil since the beginning of the year (which is nearly double the amount for the whole of last year) & over half of them in the massive Amazon basin, which regulates part of Earth’s carbon cycle and climate. Whether the fires are being started deliberatly by crimnal
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Learn how The Pumpkin Plan your business
Friday, 27 September 2019
Gooday. You got time for a business 📚 review? This week’s worldie is ‘The Pumpkin Plan’ written by Mike Michalowicz. Not sure if you’ve heard of Mike Michalowicz. He’s author of 5 books, created 2 multi-million-dollar companies before 30 & a fine example of a successful entrepreneur. ‘The Pumpkin Plan’ is the blueprint that Mike
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Here’s how change creates a new curve…
Thursday, 26 September 2019
The business landscape is always changing. As it changes, people’s needs change too… Making it critical for you to keep ahead of any changes that could impact the product you provide. These changes could be technological, political or even changes in people’s habits. Although, the best way to mitigate change. Is to be the business
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Children taught us this lesson…
Wednesday, 25 September 2019
Children test activities until they find 1 or 2, they’re good at & really enjoy… I remember traipsing round the clubs with our kids when they we’re young. Trying out this & that. Football, rugby, karate, swimming, drama & dancing. The only 1 they all enjoyed & has stuck is Karate. Our 2 boys are
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Can you innovate & be like Netflix?
Tuesday, 24 September 2019
To keep ahead of the competition & solve your customers problems, you’ve got to innovate & continually re-invent yourself like Netflix… Back in the day independent video shops had rows & rows of VHS films with the spine facing out like a library. They’d usually be in alphabetical order. But you had to search hard
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University choice is a challenge…
Monday, 23 September 2019
Have you ever done the university circuit? It’s what we’ve been up to for the past couple of months. We’ve never done it before. But what a minefield it is. It’s not surprising our future business professionals (children) get confused. I never got the opportunity to go to university. It wasn’t because of not being
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Time for an entrepreneur revolution?
Friday, 20 September 2019
Gooday… You’ve guessed right. It’s business book review day & today we’re reviewing Daniel Priestley’s latest 📚. Entrepreneur Revolution. What’s different about this 📚? It’s bang up to date with society. In fact, in parts it’s a little ahead & dives into the future business landscape. Daniel’s a forward thinker. A futurist. Someone who embraces
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Blackburn business mis-sold by photocopier supplier…
Thursday, 19 September 2019
I’ve been out bold calling in Blackburn with our print technology solutions brochure. For those that don’t know… Bold calling is about having the guts to walk into a business cold, have a conversation & make sure your information gets to the right person. To be followed with a phone call a few days later. I walked
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The customer love revolution…
Wednesday, 18 September 2019
We recently reviewed Anne Williamson’s book (Are You a One Night Stand Business). It’s about customer service through Customer Love… Treating your customers with Love is Anne’s way of thinking about customer service & Customer Love is something we’ve been pondering ever since. For us. If Love is missing from our business, we’ll struggle to
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Small business must lean in…
Tuesday, 17 September 2019
Newbie snowboarders find it hard & uncomfortable to lean in to control their board… Most end up leaning back to start with. They believe it will release the pressure. But all they do is lose balance & face plant the snow. It’s the same for Ninja Warrior contestants… Most believe. Leaning into a warped 14ft
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The future for print technology companies…
Monday, 16 September 2019
What does the future hold for the print technology industry? Manufacturer (HP, Ricoh, Xerox, Canon etc.) strategies are changing. It’s a saturated market & no longer can they guarantee large revenues to increase share prices, to benefit their investors. Some are focusing on diversification & transitioning to large scale communication & IT organisations. Both Ricoh
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Barking up the wrong tree?
Friday, 13 September 2019
Gooday. It’s business book review day & we’ve got a Wall Street Journal bestseller… Eric Barker is a former Hollywood screenwriter working with Disney & is best known of his blog. Barking up the Wrong Tree. Which presents science-based answers & expert insight on how to be awesome in life. Eric has taken the learnings
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AI v face 2 face relationships
Thursday, 12 September 2019
The more online sales through websites, social media, AI & chatbots the greater the value of face 2 face relationships… We’re sure they’ll be a place for AI & electronic ordering systems & no doubt some will prefer transacting this way. But in our game (managed print services) & in our opinion a chatbot or
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Customer surveys create value in many ways
Wednesday, 11 September 2019
Do you regularly carry out customer surveys? We do them a couple of times a year & find them a great way to find things out like: Is our team friendly & help-full Do we understand our products? How quickly we respond to queries Do we deliver in a timely manner? Is our response time
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What does make you different?
Tuesday, 10 September 2019
What do you make? Make a ruckus… Make a difference… Make disruption… Make certainty… Make peace of mind… Make change happen… Make yourself stand out… …what makes you different?
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