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Benjamin Franklin
What can we learn from Benjamin Franklin?
Does the word ‘virtue’ make you feel uneasy? It shouldn’t do, as it means having high moral standards. But maybe this has been somewhat missing in recent business culture and society. Although it didn’t make Benjamin Franklin feel uneasy. In 1728 aged just 22 he undertook ‘the bold and arduous project of arriving at moral
Robin Sharma
Are you an early riser like Robin Sharma?
Are you an early riser? If not, maybe you should be, according to legendary leadership and elite performance expert Robin Sharma early risers can go on to lasting business success. Over 20 years ago Robin Sharma developed a concept called ‘The 5 AM Club’, which is based on a revolutionary routine designed to help people
ancient rome
How ancient Rome drove it’s business growth
We like to look back in history to learn practices of growth, teamwork, and strategy… If we’re not learning from history, then what is the point of it? The society that spawned from the homogenous Roman rule over the Mediterranean is among the most culturally forward thinking and impressive to come out of the Ancient
pain
Why selling should address our pain points?
The usual ways of shopping go out the window when we’re in pain… If you’re selling a TV, you could say it’s got 4 HDMI ports and OLED picture quality. But selling features don’t mean much to most people and won’t differentiate you from the competition. Instead of positioning yourself as a commodity, why not
How more employees can boost profits?
Do you know, having more employees than you need can reduce costs and boost profits? Yes, it’s a bold statement. But it’s one Zeynep Ton makes and backs up in ‘The Good Jobs Strategy’. Ton is a Professor at MIT Sloan School of Management, with a focus on how organisations can design and manage their
john wooden basketball coach
Why John Wooden is a business wizard?
John Wooden (The Wizard of Westwood) was perhaps the greatest college basketball coach ever… He arrived at UCLA in 1948 who – at the time – had egregious basketball facilities and would raise the team up over the years to win 10 national championships, 4 perfect 30-0 seasons and record-breaking streaks of 38 and 88
sales journey
The 3 phases of the sales journey
There are 3 phases of the sales journey… Before. During. After. We call ‘before’ prospects, the aim is to get them to know you and show interest in what you do. ‘During’ is what we call a lead, where they like your story, and eventually test you out by buying something for first time. ‘After’
social
Why it’s now a world gone social?
Is it now a world gone social? For some time, I’ve been a big advocator of the death of traditional advertising and for that matter, traditional ways large organisations do business. Small organisations (like us) have an opportunity to create a visible strong brand presence if they embrace social. I’m not just talking about social
meaning
Can ‘meaning’ give you an edge in business?
There’re 3 critical elements that affect our judgement of any product and its organisation… Function: Does it provide the features you require? Will it be reliable? Are you confident in the price and that they’ll be no hidden extra charges? Form: Will it fit into the office space available? Does it fit into the office
the soft edge
Why the soft edge is where it’s at?
High performance has always required shrewd strategy & superb execution… These two elements remain critical, especially in today’s unprecedented business climate. Although, for forward thinking organisations looking to find an edge, there is a third! It’s an element that not many business leaders believe in and is covered by Rich Karlgaard, in his excellent book
apple golden triangle
Could you benefit from the Golden Rectangle?
Have you heard of the golden rectangle? Philosophers, mathematicians, and artists have admired the properties of what’s been termed the ‘golden rectangle’ for thousands of years. It’s a mythical shape based on 1.618 or about 5 x 8. Today it’s the common shape used for books, flat screen TV’s and smart devices. Why? Research discovered
customer services
Why the customer service revolution is here?
Anyone who knows us understands exceptional customer service is what drives us… And any opportunity we come across to learn what other organisations are doing differently, we grab them with both hands. We don’t always try and create some new unique type of service; on many occasions we’ll learn from what others are doing and
teams
What’s the true sign of great teams?
Great teams aren’t just about finding common ground… Common ground can help create unity and trust, and it can help lubricate collaboration. But common ground can also be a trap, it can reduce our willingness to discuss different perspectives. It can make us insular and cause us to reject good ideas that are not our
teams
What’s the goal of all teams?
In school we’re taught to be individuals… We sit in row after row, whilst the teacher imparts knowledge on a smart board (which was a blackboard in my time). We write down our own personal notes. We study on our own, in our own textbooks. Then we return to take tests, and if we share
common purpose
Whats your teams common purpose?
This week’s business book review is about a subject close to my heart… ‘Common Purpose’ written by Joel Kurtzman is about building teams who fit the organisations culture and are driven on by shared goals. Look, it’s even signed by the author. It’s not necessarily just about building winning business teams, it could be a
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