Vending machine supplier disrupts its market
Once upon a time a French vending machine supplier disrupted its market… It’s a hard & cut-throat business. You can easily lose a customer because you charge 2p more for a KitKat then other suppliers. Originally customers rented the machines, calling Jacques when they needed repairing or refilling. Jacques (separate to the rent) then invoiced
Is listening a forgotten skill?
Do you know that at least 40% of your time is spent listening? An average person spends 9% writing (including anything electronic), 16% reading, 35% talking, and a huge 40% listening. Amazingly though, on average, people are only about 2.5 % effective as listeners, pretty much wasting the other 97.5% of the time they are
Why change needs to be embraced?
We thought we had the right settled team, then boom… 2 people handed in their notice within days of each other, although it was for completely different reasons & unrelated. The 1st had dreamed of running their own business for years & decided to start a home-based travel business. Which was fantastic, and we wished
Are there friends you can always rely on?
Something we’d been reluctant to do again is employ friends… We had our fingers burnt a couple of times when we had the retail store model, with stealing. The first stole £1,500 of products & sold them on eBay, and the next was pocketing cash transactions, instead of putting them through the till. Both were
How can you claim free sanitiser?
Why change can bring you opportunity?
We lost a team member because of change … It was not long after our business transformation into an office technology solutions business, and it was because they couldn’t change as the business changed. It wasn’t because of a lack of training or support, as the whole team pitched in and tried to help them
Office technology for startups & self employed
This year (more than any other year) will see a surge of people starting their own business… Unfortunately, the pandemic is having a negative effect on business in many industries, such as aviation, travel, leisure & hospitality. Once the furlough scheme starts to wind down, unemployment is likely to rise at an alarmingly rate. And
Doing the right things right works…
You’ve guessed it. It’s business book review time… Laura Stack is an award-winning keynote speaker, bestselling author, and leading expert in the field of human performance and workplace issues. Laura is also the president of ‘The Productivity Pro Inc’, which specialises in productivity improvement in high stress organisations. Her favourite business book ever is Peter
Why should you choose a partner wisely?
Here’s why you should choose a partner wisely… 4 years ago we innovated & created a new service. The idea was to disrupt the photocopier industry, because it had a bad reputation for hoodwinking people. With hidden price rises, undisclosed extra charges, fresh air financing, unbreakable long-term contacts & high financial penalties
Why do certain circumstances force innovation?
We can’t just ignore innovation… Certain circumstances force innovation because it’s the only way to avoid stagnation or demise. In his book ‘Only the Paranoid Survive’ Intel CEO Andy Grove, calls these events or circumstances ‘strategic inflection points’. Which are moments in any business when massive change occurs, brought on by market disruption or other