When writing ‘The Secret’ Ken Blanchard & Mark Miller researched many a great leader …

Finding, not only did these leaders serve, they did so in 5 strategic ways:

See the Future:

Leadership is about taking people somewhere. Leaders help people see a picture of the preferred future. A leader must see it first though. Before they can rally people to believe & pursue it.

Engage and Develop Others:

Leaders determine who they’ll recruit & select for the journey, creating an environment that brings out the best in them. The best leaders never forget to help others grow & develop along the way.

Reinvent Continuously:

Leaders know that progress is always preceded by change. They’re focused on making themselves better, the systems better & they willingly change the structure to maintain progress.

Value Results and Relationships:

The best leaders understand the tension between results & relationships. They manage that tension & unleash tremendous power, when they find a way to value both results & relationships.

Embody the Values:

Effective leaders walk the talk. They align their actions with their intentions. They live like they believe the things they are saying. This establishes trust, credibility and creates the right culture.

What Ken & Mark found through their research resonates with us, and mirrors how we try to serve our team.

Although, I’d add something else into the mix: ‘ you don’t need a title to be a leader ’

What do I mean by this?

It’s not just about the leadership team of an organisation. It’s about the whole team being engaged & bought into what the organisation to trying to achieve.

And empowering them all to be leaders & to serve others in their own areas of the business.

We encourage our team to take responsibility & support them in making key decisions, in the quest to better serve each other and our customers.

…that’s why we believe: ‘ you don’t need a title to be a leader ’