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HP instant ink
HP’s instant ink price hike!
Fixed priced guarantees are a vital element of our DNA… Why? Because we seek long-term customer relationships, and in return we guarantee our customers service agreement price will not increase for the life of their existing agreement. What do we mean? Let us give you a good and bad example: Customers signing up to our
bezonomics
How Amazon is changing our lives…
Amazon has changed lives… The world’s best companies (both large and small) are learning quickly what they’re doing and implementing strategies so they can still compete. If you want to know about Amazon (we mean really know about Amazon), then you must read ‘Bezonomics’ written by Brian Dumaine. It’s not a superficial book, Dumaine get’s
Amazon
Why think hard about your business name?
Did you know Jeff Bezos wanted to originally call his company relentless.com? It’s true, go put relentless.com in Google and you’ll still find it takes you to Amazon.com, as Amazon have owned the URL since Bezos had the idea. American journalist and best-selling author Brad Stone discusses this very topic in his book ‘The Everything Store.’ Stone wrote: “Friends
chip semiconductor shortages
Our solution to the semiconductor (chip) shortage
Hardware manufacturers hit hardest by the global semiconductor (chip) shortage are said to have had less than five days of chips in their inventories during 2021… We’ve experienced it in our office technology business, with delays in supply of new Konica Minolta print and scan technology, and new Brother Canon Epson multifunction printers. Interestingly, even
drift
What causes drift in an organisation?
As organisations become large and mature drift can set in… What do I mean by drift? The culture that you initially created when the organisation was small and manageable, becomes muddy and blurred, and the things that made your organisation great (in other people’s eyes) no longer happen in the way they once did. Steven
star talent
The myth of talent & portability of performance
Trying to find and hire star talent is a challenge for every organisation… And it’s no different in our two completely different companies. An office technology & supplies business and an electric vehicle charge point installation company. They couldn’t be more different. But like every other organisation. It’s about building a team full of people
PC sales
Why PC sales had the best year since 2012?
You’d think PC sales dropped worldwide last year amid chip shortages… But you’d be wrong, as the leading global technology analyst firm Canalys reports that PC shipments grew 15% in 2021 against the previous year, with a whopping 341 million units sold. According to Canalys 2021 was the best year for PC sales since 2012.
subscription
Why predictable costs are so important?
Don’t know about you? Predictable costs are important in our business… Granted, the predictable costs must be value for money. But knowing the outgoings of the business allows us to plan the activities and investment required to grow the business and be profitable. Although we have a long-term strategic plan, at the start of each
real madrid
What is The Real Madrid Way?
Our first business book of the year has a sporting twist… Although ‘The Real Madrid Way’ (written by Steven Mandis) is a book about a football team, it’s not really about football. Mandis is a professor and sports research specialist, and what he set out to do, was to understand what made Real Madrid such
business slow towards christmas
Why we got the best Christmas present ever?
Don’t know about you, but business for us slows down coming towards Christmas… Which makes it more spectacular that our customers helped us plant 13 more trees, and we couldn’t of asked for a better Christmas present. How does it work? Any customer who signs up to a home or office technology package get a
cows
Covert Cows & Chick-fil-A story
Well, that’s a rap, and here’s my final business book review of 2021… Maybe Turkey-fil-A is more apt than Covert Cows & Chick-fil-A at this time of year? ‘Covert Cows & Chick-fil-A’ is primarily a book about the famous American chicken based fast food company, and what has driven its success. Interestingly though, its written
waffle fries
How waffle fries created clear blue ocean?
My daughter said she’d had waffle fries for the first time at school, and they were fantastic… I’d never heard of waffle fries before and thought they must be a new food craze. But after doing research I’ve found that a waffle fry is where a special blade creates small holes or windows in a
openreach office phone
Openreach switch off traditional phone lines!
Did you know the Public Switch Telephone Network (PSTN) will be switched off in December 2025? This means there will no longer be a requirement for traditional fixed line telephony and analogue services, as traditional fixed lines and calls will cease to exist. So, if your business is still operating on traditional telephone lines (where
chocolate cocoa bean
Ghana’s first gourmet chocolate bar
Did you know that Ghana is ranked second in the world for cocoa bean production? An even more interesting stat is Ghana never produced its own gourmet chocolate bar until Steve Wallace (from Wisconsin USA) created a chocolate factory there is the mid 90’s. If fact, Wallace (founder of the Omenhene Cocoa Bean Company) is
chocolate
What are the key ingredients of fine chocolate ?
You may have eaten chocolate all your life. But chances are you’ve never tasted it… That’s a shame, because chocolate is one of life’s great pleasures and one of society’s permissible vices. First you should look at the ingredients: Fine dark chocolate should contain only four: cocoa liquor (the essence of the cocoa bean), cocoa
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