I’m always harping on about the need to change and reinvent the products you provide… And the fact that you don’t have to invent completely new products and solve a completely new problem, it can be a simple change to an existing product which improves the experience. Sir James Dyson invented a new vacuum cleaner

Sometimes we simply can’t see what is right in front of us… And other times we find solutions to problems that we didn’t initially set out to solve. Insight is everything, and it can come to us in ways that we least expect. In his book ‘Seeing What Others Don’t’ renowned cognitive psychologist Gary Klein

What’s a blue ocean strategy? Put simply, it’s creating something that no-one else is providing, which allows you to swim alone in your part of the marketplace, whilst also differentiating yourself from your competition. It doesn’t have to be a brand-new product either, it can be repackaging an existing product, so it’s delivered or purchased

To make things easier for organisations implementing hybrid work policies…   We’re combining our unlimited multi-function printers & refurbished PCs / Laptops with Office 365 into one affordable monthly subscription, complete with lifetime warranty for peace of mind.   While hybrid work comes with some benefits due to its flexibility, there are also challenges that

Who’s the alter ego, Superman or Clark Kent? Most people automatically assume it’s Superman, as he’s strong powerful and confident. But you’d be wrong. Why? Because Superman had to find a way to fit in on earth, so he chose the less confident and meek Clark Kent as his alter ego, the person he becomes

Have you ever felt like a fake and not qualified for the job? Before starting our office technology business, I worked for a global IT and business process outsourcing company, called Electronic Data Systems (EDS). My role was to meet with company directors of medium and large organisations to explain how outsourcing their IT department

Following the financial crisis, the problem was a lack of spending… Worried people paid down their debts, governments-imposed austerity, and organisations held back investing in the future. Lockdowns lit the spending touch paper again; governments have stimulated the economy and people have dealt with their frustrations by ripping open the purse strings. Coupled with challenges

Alec Ross is one of America’s leading experts on innovation… While working as a senior advisor to Hilary Clinton, Ross travelled to 41 countries to find out about the latest advances being developed by every continent. It fair to say Ross knows what the future holds when it come to technology and innovation. His book

Not sure about you, but September has seen a marked improvement in business for us… We’re not quite back to pre-pandemic levels, although we’re hopeful, we will be by year end. So, what’s fuelling this resurgence? Three things really: The return to the office, or partial return in some cases An increase in orders from

Researchers (for decades) have been using phase transition techniques to understand how birds flock together, brains work, criminals behave, and ideas spread… Now, for the first time, physicist, and entrepreneur Safi Bahcall, applies phase transitions to business helping us all to unlock our potential, which is detailed in his book ‘Loonshots’. Loonshots is on one

What else can go wrong this year? And we can’t blame it all on the pandemic… Since Brexit it seems we’ve got a severe shortage of HGV drivers which is causing huge problems getting food and other goods delivered in a timely manner. And back in March one of the world’s biggest micro-chip (semiconductor) factory

Recently I discovered this quite unbelievable fact… Back in 2004 a group of excited Nokia engineers created a new kind of phone. It was internet ready, with a big colour touchscreen display and a high-resolution camera. The Nokia engineers had another brilliant idea, an online app store to go with the phone. Nokia’s leadership team

Toxic flatulence and penis enlargement operations aside this is a great book… Richard Fenning spent 14 years as CEO of Control Risks, which is a global consultancy that specialises in helping businesses out of tight spots in difficult countries. In total Fenning has 30-years of experience in a world where politics and business meet. His

Yesterday Adam (our technician) got hit from behind whilst sat in stationary traffic with the hand break on. The impact was so hard, as well as writing off our Nemo van, it shunted Adam into the back of the car in front, causing much damage. Even with the hand-break on. Through the drivers side mirror

After the initial impact a golf ball’s trajectory is controlled entirely by gravity and aerodynamics (no matter how much you hope or curse). But why do golf balls with dimples go much further than smooth ones? Surprisingly a smooth golf ball only travels about half as far as a golf ball with dimples. Tiger Woods